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We collocate our equipment in a secure, state-of-the-art data center, only minutes away from our office.
with the following features:
Physical Security
Internet Connection
We currently
have a direct, redundant, high bandwidth connectivity to
the internet backbone. Our bandwidth
utilization is continuously monitored so we are able to keep our customers'
websites running efficiently even during the Internet's busiest periods.
Power
Environment Controls
Network Security
We incorporate the latest technologies in IDS (Intrusion Detection System) to monitor and protect our networks against malicious attacks. In addition, our
servers are protected behind internal firewalls and monitoring software.
Network Monitoring
The HTTP port on every server is monitored to verify
they are active. In the event that a port is unreachable, an email and
text message is automatically sent to every member of our technical staff,
so appropriate action can be taken.
For faster response times, we are also capable of remotely accessing and rebooting any device in our network.
Our Equipment
All of our equipment is housed in our locked private cabinet that can only be accessed by our authorized staff who know the combination.
UPS Backup
In case power is temporally interrupted, our equipment is backup up by our own UPS (Uninterruptible power supply).
Routers / Switches
To ensure network uptime, we have a primary router with another identical router on 'hot standby' in case of failure. If failure occures the 'hot standby' router will automatically take over.
We use a gigabit switch with a switching capacity of 48.0 Gbps. We keep an identical replacement switch
already mounted and configured for a quick change over, should failure occur to the primary unit.
Servers
Our 2U racked servers are built with the highest quality components and are easily accessible if a repair is needed.
We keep an complete inventory of spare server parts on site in case of a component failure.
Data Backups
Each server is backed up early each morning. Every Friday, copies of each backup are removed and stored off-site.
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UPTIME GUARANTEE
We're proud that we're able to offer a 99.9% uptime guarantee. If we fail to maintain 99.9% availability of your site,
your are entitled to a 10% refund of that month's hosting fee.
MONEY BACK GUARANTEE
If you are not completely satisfied within the first 30 days of
opening a hosting account us with we will gladly refund your
money.
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