Network Technology

Rock solid Internet access is critical to Triad Hosting and our clients. We chose a world class data center in Greensboro to house our Web servers, enabling us to provide our clients with outstanding “up time”. Since we co-locate our equipment, Triad Hosting provides a level of service typically reserved for major corporations at very affordable rates. Scroll down to learn more.

 

HIGH AVAILABILITY INTERNET CONNECTIVITY

The data center sits on a fiber backbone, adjacent to an Internet POP. We have a direct, redundant Internet connection. Our bandwidth utilization is continuously monitored so we are able to keep our client’s sites available even during the Internet’s peak usage times.

 

 

Reliable Web Hardware

All of our equipment is housed in locked private cabinets that can only be accessed by our authorized staff who know the combination.

Routers / Switches
To ensure network uptime, we have a primary router with another identical router on 'hot standby' in case of failure. If failure occures the 'hot standby' router will automatically take over.

We use a gigabit switch with a switching capacity of 48.0 Gbps. We keep an identical replacement switch already mounted and configured for a quick change over, should failure occur to the primary unit.

Servers
Our 2U racked servers are built with the highest quality components and are easily accessible if a repair is needed. We keep an complete inventory of spare server parts on site in case of a component failure.

 

Physical Security

 

Electrical Power

  • N+1 electrical design and distribution
  • In case power is temporally interrupted, our equipment is backup up by an Eaton 9390 UPS (Uninterruptible power supply).
  • If outside power is cut or unavaliable, the facility is powered by a 1 MW Cummings Diesel Generator with Automatic Transfer Switches that ensure smooth transition to backup power within 2 seconds of failure.

 

Environment Controls

  • Redundant Air Conditioning Units to keep the
    temperature at 72 degrees (+/- 6 degrees), and Humidity at 50% (+/- 10%)
  • FM-200® is a chemical fire suppression system that is dry-piped. If smoke detectors sense the presence of fire in the protected facility. The detection and control panel then sounds an alarm, shuts down air handlers, disconnects power from the protected equipment, and then releases agent into the protected area.

 

Network Security

We incorporate the latest technologies in IDS (Intrusion Detection System) to monitor and protect our networks against malicious attacks. In addition, our servers are protected behind internal firewalls and monitoring software.

 

Network Monitoring

The HTTP port on every server is monitored to verify they are active. In the event that a port is unreachable, an email and text message is automatically sent to every member of our technical staff, so appropriate action can be taken. For faster response times, we are also capable of remotely accessing and rebooting any device in our network.

 

 

Reliable Data Backups

Each morning at 3:00am every server is backed up to an internal drive, then that data is synced to a backup server. For security, one day per week, the backups are copied to an external hard drive and moved off-site to a fire-proof bank vault. In case of a disaster, we have duplicate copies of your data on four separate drives in two different physical locations, located over ten miles apart.