Client Support

Client Self Service

Our Customer Portal is available 24/7. With your secure login you can:

  • Modify account information
  • View billing history and make a payment
  • View services
  • Add/Update

Knowledge Base / FAQs / User Guides

Find answers to questions in our KnowledgeBase.

EMAIL SUPPORT

If you do not find an answer online, then use the Contact Form or send an email to support to report your issue. We strive to answer questions within four hours during business hours. After hours please allow more time.

PHONE SUPPORT

Phone support at 336-497-1932, Monday - Friday between 9:00 AM & 5:00 PM EST. If we don't answer please leave a detailed message.

Contact Us At:

Triad Hosting Inc.
PO Box 1018
Summerfield, NC 27358
Phone: 336-497-1932
Sales: [email protected]
Support: [email protected]
Billing: [email protected]

Our normal business hours are 9AM - 5PM Monday - Friday.

For emergencies or after hours support, please phone us or use the Contact Form to inform our support team exactly what happened. We will work hard to resolve the issue as quickly as possible.

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