Client Support

What if your support call was answered by a live person? A person based in the United States. A person who actually knew something about your account?! Triad Hosting only does client support one way: person to person. We’re available, we take the time to listen to your request and we have the knowledge and experience to provide a timely answer.

Client Self Service

Our Support Area is available 24/7. With our secure log on you can:

  • Modify account information
  • View billing history and make a payment
  • View services
  • Add/Update

Knowledge Base / FAQs / User Guides

Find answers to questions in our KnowledgeBase.

Online Payment Form

Use this online payment form to pay open invoices with a credit card. This requires an account login.


If you do not find an answer online, then use the Contact Form to report your issue to our support team. We strive to answer questions within three hours.


Phone support at 336-497-1932, Monday - Friday between 9:00 AM & 5:00 PM EST.

Contact Us At:

Triad Hosting Inc.
PO Box 1018
Summerfield, NC 27358
Phone: 336-497-1932
Sales: [email protected]
Support: [email protected]
Billing: [email protected]

Our normal business hours are 9AM - 5PM Monday - Friday.

For emergencies or after hours support, please phone us or use the Contact Form to inform our support team exactly what happened. We will work hard to resolve the issue as quickly as possible.

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